OMG! I took my vacuum into the Vac Shoppe because the inner carriage dropped out, the first time I've had a problem with my Hoover Wind Tunnel that I bought 6 years ago. She turned the vacuum over and chuckled at my "brush", and then when she saw the belt she showed me the difference between mine and a new one, and I was SOLD! I vacuumed today for the first time since getting it back and I swear she put a drive in when I wasn't looking. What used to be really hard to push and turn and a dreaded chore now drives itself, reminds me of when my dog pulls on the leash! What an improvement! I am SO IMPRESSED! Thanks, Vac Shoppe! for the HEADS UP!!!

The customer service is amazing! They stayed open a couple minutes late to accommodate for me. Best little vaccuum shop ever:)

The best service I have seen in a long time!! Kudos!!

If you're throwing away your vacuum cleaner before getting it checked out here, you're probably throwing money down the drain. Shirley can make miracles happen with your old machine. Many repairs can be done while you wait. She stocks parts for almost any sweeper you own.