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St Agnes Medical Group

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Medical Service Organizations, Medical Centers

2801 Foster Ave, Baltimore, MD 21224

410-342-0333

CLOSED NOW: 
Today: 8:00 am - 5:00 pm

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2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

01/07/15

I would like to complaint about my several encounter with a receptionist from this facility whose name is lakisha, her behavior toward me when I was trying to set up an appointment with my doctor because I had high fever. The receptionist's behavior was insensitive and untrained by putting me unhold while later i could hear her just in silence and telling me that i should excuse her because she was very slow while she was putting my information on the computer and asking me several times the same question over and over and saying what was the reason of my phone call when I repeatedly informed her why I was calling. It was obviously frustrating that I had to inform her that I going to contact another doctor because I could not stand any longer this person behavior.

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anonymous

01/07/15

I would like to complaint about my several encounter with a receptionist from this facility whose name is lakisha, her behavior toward me when I was trying to set up an appointment with my doctor because I had high fever. The receptionist's behavior was insensitive and untrained by putting me unhold while later i could hear her just in silence and telling me that i should excuse her because she was very slow while she was putting my information on the computer and asking me several times the same question over and over and saying what was the reason of my phone call when I repeatedly informed her why I was calling. It was obviously frustrating that I had to inform her that I going to contact another doctor because I could not stand any longer this person behavior.

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DETAILS
General Info
Our care team at Saint Agnes Medical Group: Williams & Associates in Baltimore, Maryland, delivers primary care to children and adults. When you need quick and convenient care for unexpected, non-life threatening, minor illnesses and injuries, We're here for you. At Ascension, we listen to understand the health needs of you and your family. Then, we deliver care that's right for you or your child. Our primary care team takes the time to get to know you and your family and to learn about your family's health history. Together, we work with you to promote your long-term health and well-being. We deliver a wide range of personalized services, including health physicals, screening tests, and treatments for existing health conditions.
Hours
Regular Hours
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Wed - Thu:
Fri:
Categories
Medical Service Organizations, Medical Centers
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