Excellent service and there food and pies especially there so Good! This is my second time I came here and will always.

Me and my fiancé first time coming here for dinner right when I walked in by myself I was ignored until my fiancé joined me right when we got seated the waitress started touching my fiancé rosary neckless and his rings right in front of me I felt like I was ignored the whole time at the end when my fiancé asked for the to go box she came back and handed him the box and stuff the bag right in my face she never once apologize to me at all my fiancé and I was suppose to have a good time before he goes out for very long time I was unhappy how I was treated and my fiance and I agreed never to come back to the restaurant not only because how I was treated the food was not that good I'm still upset about how I was treated even my this is suppose to be a family restaurant not a strip club and my fiancé was not very happy couples needs to be treated equally the same

Myself and three friends went here for lunch. It took three times asking our waiter to finally get extra ranch dressing for my salad. Fifteen minutes later, I had my dressing. After all that trouble, on the check our waiter added 50 cents for the extra dressing (which I made an issue of at the register, and had that charge removed). That took real ... well, never mind. If I use THAT word my post will be deleted! At another of their locations my friend had an odd experience: He had lunch, and keep in mind the place was nearly empty, so it's not like they were short of tables or about to close; with that said, he stayed a bit longer after he ate to sit and do some paperwork while he had another cup of coffee. He was asked to leave since he was finished. I subsequently wrote to Shari's corporate office near Portland about our experiences, and never received any reply. We've never gone back, figuring they don't care and have a take-it-or-leave-it attitude about their customers.