I have been going to this cleaner since it opened up a few years ago. I like the convenience of being able to drop it off on my way in to work and pick it up the same day by 7PM. They try to meet my needs especially when there are stains or problems with the clothing. I did have one incident that I had to bring a fancy dress back because of a stain and they re-did it with no additional cost to me and removed the stain. One time I dropped off the clothing at the Broadview store and they made arrangements for me to pick it up at the Parma Store. It's nice to be able to support a local store owner. The price is good, they do honor store coupons and when they say the items will be ready it is.