worthless unprofessional place, especially that guy Vincent

Worse place ever!! I was told it was my fault for leaving a voice message and not trying to call for 6 more hours. Then I was told i had to pay with my credit card to get my truck back and pay my CC bill with the insurance check, that is in Casa's name. They have had my truck for a month now, 2 weeks after it was fixed because they gave my insurance company the wrong address and the check had to be re-issued. The insurance company emailed them a copy of the check and picture showing its mailed to the correct address and Casa still wont give me my truck. Also when i got m car back (yes both vehicles were there at the same time) i had to remove tape that was painted and covered one of my fog lights. I cant get it all off with out taking off the bumper and Casa's response is that "its your problem now" Everyone at this shop is rude! hardly speak english.

Its crazy how people always complain but just think for ones every 5 min theirs a car accident you my friends are some of them so do not complain if your car is deliver a lil late like you know you are not the only car they are receiving and trying to fix.

I have had several opportunities to use Casa Collision. Each time they have been thorough, professional, and the work has been quality. The staff is friendly and helpful and HONEST.

Took my car back four times. They told me it was "impossible" to match the paint color of an 03 model year car. The worst customer service ever.

The WORST!!!! I had my accident on 12-30-07 and did not get my car back until mid March. They ruined the interior, the car was only 6 months old at the time. My car still rattles and the wheels squeak. AHHHH!I highly recommend you do not take your car here.

Worst body shop in El paso. They had to re- paint 3 times on a 08 vehicle. And there is overspray on every panel and the part they painted has large brown spots and lines in the paint. Horrible quality work. You can do better with ceran wrap and some spraypaint