I always have Kelsy do my hair. She does a great trim since I am trying to grow my hair out. I had her lighten my hair to give it a change and my husband thought it looked great. She definitely knows what she is doing. I have had a massage here but it was my first one ever. I actually thought the massage hurt but once again it was my very first one. I will always go to this place for my hair. The service is really great.