they quoted me 3,000 more than what was discussed, mind you I had about two things extra, but the value and space of those two things were not worth $3000 more to load on a truck and ship. I had also scheduled to leave town that day via plane so there was no turning back. This was a Saturday so you would think that the companys office would be open by at least10 am on a Saturday right? Wrong! I called them ten times that whole day and left a message and never got a response. They didnt call me back until almost Tuesday the next week after giving them a follow up call myself. Anyway back to that Saturday I had left-So I ended up having to come out my pocket half that in cash due to the extra charge of using a credit card, that I remember quite clearly speaking to my account rep two weeks before saying if I use that same credit card throughout the whole process there wouldnt be any extra charges. O and did I fail to mention that one of the guys moving my stuff SH%T in my bathroom!

I am impressed with Best Rate Moving And Storage wonderful services during my move. I knew that I hired them for a very tough job because of the nature of my move. I told their sales rep Sonia that I need the best team for my move because they were up against the most hostile situation. I had fragile items, some antiques, glass ware, silver ware and crystal ware and many other vulnerable belongings along with the old and heavy furniture and I gave them a very limited time frame to get the job done. Their response was equally good to the task. It was a great team work by their sales rep and the movers. They stayed calm and collective, never lost the focus till the end and worked as a cohesive unit. That is why they managed to deliver everything I asked for. I strongly recommend Best Rate Moving and Storage!

We had a great move with Best Rate Moving and Storage, the system they have for getting prices is unbeatable. All you do is tell them what you are moving and you get an all in one price, the only way they charge you more money is if you add on more stuff which is fair. I spoke to Sonia and she included packing materials which was good so that we knew the real cost and not the "basic" cost. Communication from the office was great during the move. We never once had to chase anyone down for updates. Even when we did call just to check in, someone always had an answer for us right away, no promises of "I will call you back" and never hearing from anyone. We just finished unpacking our things we moved from CA to TX and there were no damages or anything missing. The movers took great care of our things and we really appreciate that. I would and will recommend Best Rate Moving and Storage for moving service one thousand times.

I am writing this review so that consumers will know how satisfied I was with Best Rete Moving and Storage. Their customer service was outstanding and incomparable. Marco and his movers were on time and none of my stuff got harmed. I am just thankful I hired this company. If you should trust someone, then Best Rate Moving and Storage are the ones for you. They will never let you down and they will take good care of your things.

These movers showed up exactly on time for a quote, were prompt in replying to emails and questions, and came in under the estimated price in the end. They showed up exactly on time on moving day, their movers worked their butts off, they were careful and loaded the truck expertly, and unloaded all the items exactly where I wanted them. They even disassembled & reassembled my furniture and large pieces expertly and placed enormous amounts of storage bins in our attic. They far exceeded my expectations and I could not be happier! I would recommend these guys without reservation.

I was provided a quality move by Best Rate Moving and Storage. They did everything they said they would over the phone. Pickup and delivery went according to schedule and all of my belongings were clean, undamaged and in perfect condition nothing lost or stolen. Thanks again for the good job.