Dependable Cleaners
11078 W Jewell Ave, Lakewood, CO 80232
303-989-5075
PHOTOS AND VIDEOS
Superior Laundries
1412 S Parker Rd Unit B, Denver, CO 80231
REVIEWS Write a Review
07/11/18
Provided by YP.comDropped my husband's laundry (8 shirts and 2 pairs of shorts) this past Saturday. Manager asked me if there were any stains. Other than a couple of minor stains on the shorts, no others reported. Asked for light starch.
Stopped in to pick up laundry yesterday (Tuesday). The bill $67.20.!!! And two shirts were kept for further cleaning because of staining.
At home, unpacking the shirts, we noticed that they were overly started and each shirt had creases in the harms plus creases in the cuff. Took a look at the price, turns out that the two pairs of shorts were dry-cleaned costing over $12.00 per pair with no seams ironed into one of them. Very poor quality.
Today my husband decided to go and collect the two shirts left behind because of questionable staining and took both pairs of shorts with him to show them the difference.(One had the creases ironed in the front, the other had not). He was met by an employee named Kris who was extremely unprofessional and unwilling to address and/or correct the issue. Any concerns my husband voiced to him, he responded in a very negative way. So, he collected his two shirts and two pairs of shorts and left the store.
My husband has been taking his shirts to be laundered for many years and has never encountered such poor quality work, nor such bad customer service. As much as we would like to support local businesses, this encounter has left us with no option, but to take our business elsewhere in the future.
We will NEVER support nor recommend a business with such bad customer service
- General Info
- Dependable Cleaners is Colorado's premier dry cleaner. With locations throughout the Denver and Boulder area, we make getting your laundry & dry cleaning done more convenient than ever. We offer drive-through/drop-off, curbside pickup, free pick up and delivery, 24-hour laundry kiosks, and same-day service at our various locations. Dependable Cleaners takes the stress out of dry cleaning, allowing you more time to focus on enjoying life in Colorado!
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Dry Cleaners & Laundries, Cleaning Contractors, Clothing Alterations, Janitorial Service, Laundromats, Tailors
- Payment Options
- Location
- Heritage West Shopping Ctr
- Other Link
- Other Information
Parking: Lot, Free
Wheelchair Accessible: Yes
Price Range : Below Average