What once was a great concept is now over the hill

My husband and I have been many times and the service has always been good. We usually sit at the bar and eat there also. We haven't had a bad experience. We enjoy the food there and look forward to our next visit

My visit to Applebees last night was awful!! I took my 21 year old daughter her boyfriend and my 2 year old. We waited way too long for everything so by the time our food came out my 2 year old was anxious. The steak we ordered was suppose to be med rare it came out done, so we waited and waited finally a manager came by and told him, he never appologized just said it would be a little bit so when it came out it was raw, and sent it back again! We were there over 2 hours and not once did the manager come talk to us! I wont be back to that applebees Because of the manager!!