Beware! I've supported, this business and Jessica Coats - Owner- for more than 11 years - up until now! 5/2017. I scheduled for and update of my pup' s shoot and for boarding care. I arrived and the receptionist, informed me that she would need my identifications and would make a photo copy of the identification. I explained, that I was not in agreement with the - photo copy of my identifications. Readons: I was to be a cash paying customer. Soon, a loud, rude and very forceful lady ( manager) appeared. I asked, her to lower her voice and she continued. I than ask to speak to Jessica Coats - Owner. Jessica, appeared but opening a door and saying " get the hell out of my building" . I left. But! I say beware of the rude and unprofessional behavior. This is a bad and impractical way of doing and handling - a customer . I most, thankful....that I was able to remind - cool! Beware!