This contractor was out at my grandmothers house and did some tile work. The tile work was done satisfactorily.

HOWEVER the installer did his clean out int the guest bathroom sink. The day after tile install the plumbing backed up and plumber's were called out. They found that grout had blocked the sink drain. The repair required that section of pipe under the foundation be replaced, floor excavated and walls opened up. The problem was reported and PAT THOMPSON came out and met with plumbers to review the problems. This is where they failed to step up and do the right thing.. He was confrontational, arrogant and denied any responsibility for problem. telling the plumbers they don't know what there doing etc. sticking my 80 year old grand mother with a 1100$+ plumbing bill.

So don't use these guys, go find someone with some character..