Very unprofessional, with very little regard for your time. I waited over an hour for someone to preform a photo inspection, after waiting finally someone comes to me saying their having issues with a portal and has the audacity to ask me to come tomorrow.

I wouldn't give this place the time of day, if they aren't attentive and professional to humans during a World Epidemic I'm sure they carry that same energy level into their work on people's vehicles.

I really enjoyed the customer service that I experienced Monday 12/31/12. Very nice, friendly, and professional. Companies success depends on good customer service, and Ziebart exemplifies that. I had the undercoating done to my car for the winter here in Rochester, NY. When I brought my car in, it was dirty due to the snow. When my car was done, and given back to me, it was clean. Was not expecting them to clean my car. Well, again great customer service will have me going back for any car needs I have for my vehicle. Keep up the good work Mr. Laron Fullmore and Staff.