We have had Joe clean our carpets twice and both times he has amazed us by making our carpets brand new. We got more than what we paid for! He did not rush, he is definately skilled at what he does. We have used Stanley Steamer and DR Steam in the past and were never satisfied. Our carpets are a very lite cream colored and we have a 3 & 4 yr old boys= mess to top that off we have a black lab! If you were to come over after he finshed the job you could never tell we lived with that crazyness! Will definately have him come back again and again!