Ursula is the most caring and wonderful woman. My grandma passed away suddenly, and most florist refused to take my order due to mother's day coming up. She was kind enough to take our order for garlands/leis and petals. She found the flower colors we wanted. Since she had never made garlands for an Indian funeral she did some research and made a wonderful garland we put on my grandma. I highly recommend her and truly feel she is an exceptional woman, she helped me out and went above and beyond any other florist. If you want someone who cares about you and your wishes. She is the one.